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Turn the CDCP Into a Growth Opportunity for Your Practice

by DDA Team
Apr 29, 2025
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The CDCP is Here — Make It Work for You

The Canadian Dental Care Plan (CDCP) is one of the most significant changes to our profession in decades. While some practices are concerned about administrative challenges and reimbursement rates, smart leaders are viewing CDCP as a growth opportunity.

Despite the controversy surrounding the program, you can position your practice to benefit — if you act strategically.

Here’s how to leverage CDCP for growth:

1. Capture a New Patient Base

  • Many Canadians who delayed care due to cost are now eligible. Make your practice CDCP-friendly and attract loyal, long-term patients.
  • Important: Existing CDCP patients must renew their coverage by June 1, 2025 (they must also file their 2024 taxes to qualify). If not renewed, their coverage ends on June 30, 2025.
  • Action Step: Proactively reach out to your CDCP patients, remind them about renewal, and book their next appointment. Always confirm their updated coverage before their visit to avoid issues.
  • Expansion: In May 2025, CDCP applications open to all eligible Canadians aged 18–64. Coverage could start as early as June 1st. Get ready for a surge in potential patients.

Tactics to Implement:

  • Add a banner or pop-up to your website advertising that you accept CDCP patients.
  • Set up a QR code linking to the CDCP registration page at your front desk and include it in texts or emails to patients.
  • Use our branded communication templates (available in the DDA Directors Vault) to keep patients informed about CDCP changes and renewals.

2. Streamline Billing and Systems

  • CDCP claims are processed through Sun Life, similar to other dental claims. While there were initial delays in predeterminations, processing times have recently improved.
  • Action Step: Implement a system to track CDCP claims and assign a team member to monitor follow-ups consistently.
  • Access our billing guides and workflow templates in the DDA Directors Vault — more resources are added regularly. A comprehensive CDCP claims guide and Q&A will be available soon!

3. Strengthen Your Community Presence

  • Promoting your participation in the CDCP strengthens your reputation as a provider committed to accessible care, building trust and expanding your referral network.

Now Available in Your DDA Directors Vault:
We've uploaded a full set of CDCP Resources — including patient communication templates, marketing materials, and claims processing tools — so you can lead your practice through this change with confidence.

👉 Log in to the Directors Vault now to access your CDCP toolkit.

Strong leadership makes the difference. Stay proactive, stay prepared — and turn this industry shift into a growth advantage for your practice.

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